

Disrupt or decline? Why brand relevance matters more than ever in the digital age
Reflections from CIM Yorkshire's Brand Relevance in the Age of Digital Disruption event, part of Leeds Digital Festival 2026. Earlier this month, I spent a really interesting afternoon at CIM Yorkshire's annual event, held at Hippo in Leeds as part of Leeds Digital Festival 2026. The discussion brought together brand leaders from M&S, Craghoppers and Yorkshire County Cricket Club to explore the challenges of building and maintaining brand relevance in an increasingly disrupte
14 hours ago8 min read


Connecting the heart of a civic service brand
I have recently been working on the strategic development of a major civic service brand. I can't share the organisation, detailed research or any of the resulting strategic outputs at this stage, but it has been a fascinating project and an opportunity to look at brand in the context of a large, complex organisation that plays a significant role in people's everyday lives. Civic organisations are complicated. They are responsible for hundreds of different services and have r
Sep 47 min read





